Most Popular
Frequently Asked Questions
HOW LONG IS STANDARD SHIPPING?
Standard Shipping Usually Takes 3-7 Business Days
International Shipping Usually Takes 14-20 Business Days
WHAT IF I ENTERED THE WRONG PHONE NUMBER WHEN ORDERING?
If You Accidentally Provided The Wrong Phone Number During Your Order, There's A Chance The Package May Not Be Delivered. If Your Order Hasn't Shipped Yet, Please Contact Our Customer Service Team At contact@hxours.com As Soon As Possible, And We’ll Be Happy To Update The Details For You.
Please Note That If The Incorrect Phone Number Has Already Been Submitted, HXOURS Cannot Be Held Responsible For Any Reshipping Or Refund Costs.
WHAT IF MY PACKAGE IS LOST OR DAMAGED?
If Your Package Is Lost Or Damaged, Please Send Photos Of The Damage To Our Customer Service Team At contact@hxours.com Within 7 Days Of Receiving The Package. If The Freight Company Loses Your Package, We Will Arrange For Re-Shipping As Quickly As Possible.
WHAT IS YOUR RETURN POLICY?
If You're Not Completely Satisfied With Your Purchase, Simply Return It Within 7 Days Of Receiving Your Order For A Full Refund Or Exchange. Please Visit Our Returns & Exchanges Page For More Details.